Gaming is entertainment — something to understand, enjoy, and keep in control. 38bd believes every member should play within their own means and limits. We're here to support you every step of the way.
38bd provides these tools to help you maintain healthy gaming habits
Responsible gaming means playing in a way that doesn't negatively affect your life. It's a mindset — knowing how much to play, how much to spend, and when to stop.
At 38bd, we believe responsible gaming is more than just a rule — it's a way of life. We want every member to see gaming as a source of entertainment, not stress or addiction.
There are no guaranteed wins in Sports Betting or casino games. Never bet money that you can't afford to lose without it affecting your daily life.
Watch out for the following signs — they may be early indicators of a gaming problem:
If you notice any of the signs above, contact 38bd support right away or use the self-exclusion feature.
Decide in advance how much you can afford to spend on entertainment each month, and never go beyond that budget. Setting a deposit limit helps you stay in control.
Extended gaming sessions impair your ability to make sound decisions. Set a daily time limit for yourself and use the session timer.
There's no guarantee of winning any game or bet. Accepting losses is part of responsible gaming. Don't chase losses by placing bigger bets.
Avoid betting when you're angry, sad, or frustrated. Emotional decisions always lead to losses. A clear head leads to better choices.
Take at least a 15-minute break every hour. Get up, stretch, walk around, and have some water. There's plenty to enjoy in life beyond gaming.
There's no shame in losing control — asking for help takes courage. Reach out to the 38bd support team or someone you trust in your family.
You can set your own limits directly from 38bd's settings. See the example below:
This is an example. Check your actual limits in your account settings.
Self-exclusion means taking a set break from the platform. It's not a sign of weakness — it's a sign of self-awareness.
Set a cooling-off period from 1 day to 30 days.
Self-exclude completely for 3 months to 5 years.
There is also an option to permanently close your account.
Submit your request by emailing support@38bd.click.
38bd will not send any promotional messages while self-exclusion is active.
38bd strictly does not provide services to anyone under 18. Date of birth is verified at registration, and a national ID may be requested if there is any doubt.
If there are children or teenagers in your household, use parental control software on your device and never share your account login details.
We're here for you with any gaming-related concern.
Frequently Asked Questions
Enjoy gaming with peace of mind using our responsible gaming tools. Sign up today and set your own limits.