📋 Legal Information

38bd Terms & Conditions — Please Read Before Use

Please read these terms and conditions carefully before using 38bd. We've kept the language simple and straightforward — no complicated legal jargon.

Last updated: January 1, 2026

Key Points of the Terms & Conditions

A quick overview — what each section covers

Account Registration
Any Bangladeshi citizen aged 18 or above may open an account with 38bd. Each individual is permitted to hold one account only.
Deposits & Withdrawals
All transactions must go through a registered mobile banking account. Deposits or withdrawals via third parties are not permitted.
Bonus Policy
Each bonus has specific turnover requirements. If bonus abuse is detected, 38bd reserves the right to suspend the account.
Betting Rules
Confirmed bets cannot be cancelled. 38bd reserves the right to void bets placed at incorrect odds resulting from a technical error.
Account Security
Keeping your login credentials secure is your responsibility. You are accountable for all activity carried out on your account.
Responsible Gaming
38bd is committed to responsible gaming. Use tools like deposit limits and self-exclusion to stay in control of your gaming.

Important Notice: By creating an account or using the 38bd platform, you are deemed to have accepted all of the terms and conditions listed below. Please read them in full.

1General Terms

These terms and conditions apply to the 38bd platform (https://38bd.click) and all associated services. "38bd", "we", and "our" refer to the operator of this platform.

38bd is an online Sports Betting and casino gaming platform operating under an international gaming licence. It is your own responsibility to be aware of and comply with the local laws of your country before using the platform.

  • These terms and conditions have been written in Bengali for the convenience of Bangladeshi users.
  • In the event of any dispute, the English version shall prevail.
  • 38bd reserves the right to modify these terms and conditions at any time.
  • You will be notified by registered email or SMS if any changes are made.

2Account Registration & Eligibility

Age Restriction

You must be at least 18 years old to open an account with 38bd. 38bd may request proof of identity at any time for age verification. Providing false age information will result in immediate account closure and any funds held may be forfeited.

One Person, One Account

Each individual may hold only one account. If multiple accounts are found belonging to the same person, all accounts will be closed and all bonuses will be forfeited.

Accurate Information

Providing accurate and truthful information at registration is mandatory. Submitting false details may result in withheld withdrawals and account closure.

Opening an account using fake or someone else's information is strictly prohibited and will be treated as fraud.

Required Registration Information Mandatory
Full Name (as per National ID)Yes
Mobile NumberYes
Date of BirthYes
Email AddressOptional
Mobile Banking NumberFor withdrawals

3Deposit & Withdrawal Rules

Deposit

38bd accepts Mobile Pay, Nagad, and Rocket for deposits. The minimum deposit is ৳200 BDT. There is no maximum deposit limit, though large amounts may require verification.

Withdrawal

Withdrawals can only be processed to the mobile banking number registered on the account. Withdrawals to third-party numbers are not permitted.

  • Minimum Withdrawal: ৳500 BDT
  • Standard processing time: 1–24 hours (varies by tier)
  • For VIP Diamond members: 15 minutes
  • KYC verification may be required before a withdrawal is processed

Withdrawals exceeding the deposited amount may require additional verification — this is done to prevent fraud.

Transaction Cancellation

Once a withdrawal request has been processed, it cannot be cancelled. If you run into any issues, please contact support.

4Bonus & Promotion Terms

38bd regularly offers a variety of bonuses and promotions. Each offer has its own terms and conditions, which are clearly stated on the offer page.

Welcome Bonus

New members will receive a welcome bonus on their first deposit. Withdrawals from bonus funds are not permitted until the turnover requirement has been met. Turnover requirements typically range from 5x to 15x.

Cashback

Weekly cashback is credited directly to your account balance and can be withdrawn with no turnover requirements.

Bonus Abuse

  • Claiming multiple bonuses from the same household or device is not permitted.
  • If bonus arbitrage or strategic misuse is detected, the bonus will be cancelled.
  • Claiming bonuses through fake accounts will be treated as fraud.

Any attempt to abuse bonuses may result in immediate account suspension by 38bd without prior notice.

5Betting Rules

Bet Confirmation

Once a bet is confirmed, it cannot be cancelled. Always double-check the odds and stake before placing your bet.

Odds Changes

Odds may change during a match in live betting. The odds displayed at the time a bet is placed are the odds that will apply — any subsequent changes will not affect confirmed bets.

Incorrect Odds

If incorrect odds are displayed due to a technical error, 38bd reserves the right to void the affected bet. In such cases, the stake will be refunded in full.

Match Cancellation

If an event is cancelled or left unresolved, all bets placed on that event will be voided and stakes will be refunded.

Maximum Payout

There is a maximum payout limit per bet. This limit varies by game type and tier. Contact support for more details.

6Prohibited Activities

The following activities are strictly prohibited on 38bd:

  • Creating or operating multiple accounts
  • Opening an account using another person's identity
  • Using bots or automated software to place bets
  • Exploiting platform vulnerabilities for unfair advantage
  • Money laundering or transactions involving illegal funds
  • Threatening or harassing other members
  • Bonus arbitrage or systematic bonus abuse
  • Match fixing or betting using insider information

Any involvement in the activities listed above will result in immediate account suspension and forfeiture of all funds. In serious cases, legal action may be taken.

7Account Suspension & Closure

38bd's Rights

38bd may suspend or close an account under the following circumstances:

  • If evidence of a Terms & Conditions violation is found
  • If fraudulent or suspicious activity is detected
  • Refusing to complete KYC verification
  • If evidence of false or misleading information is found

Voluntary Account Closure

You may request to close your account at any time. Contact support and your account will be closed within 48 hours. Please withdraw any remaining balance before closure.

8Privacy & Data Protection

38bd is committed to protecting your personal information. To learn how we collect, use, and safeguard your data, please refer to our Privacy Policy is discussed in detail on this page.

  • Your information is never sold to third parties.
  • We may be required to share your information to meet legal obligations.
  • All data is protected with SSL encryption.

9Responsible Gaming

38bd is committed to promoting responsible gaming. Gaming is meant for entertainment — not as a guaranteed way to make money.

Available Tools

  • Deposit Limit: Set a maximum daily, weekly, or monthly deposit limit.
  • Cooldown Period: Take a break from betting for a set period of time.
  • Self-Exclusion: Block your account permanently or for a set period of time.
  • Loss Limit: Betting will be automatically stopped once losses exceed a specified amount.

For more details, visit our Responsible Gaming View page.

10Dispute Resolution

For any dispute or complaint, please contact our support team first. The team will work to resolve the matter within 72 hours.

  • Complaint submission deadline: within 30 days of the relevant incident.
  • 38bd's decisions shall be considered final.
  • The laws of the country of registration shall apply for international arbitration.

11Changes to Terms

38bd may update these terms and conditions at any time. Registered members will be notified of any changes via SMS or email. Continued use of the platform after any update will be considered acceptance of the revised terms.

We recommend checking this page regularly. The date of the most recent update is shown at the top of the page.

12Contact

If you have any questions or concerns regarding these Terms & Conditions, please get in touch with us:

  • Email: support@38bd.click
  • Live Chat: Available 24/7 (accessible within the platform)
  • Language: Bengali & English

For further information, visit our FAQ Page View or About Us Go to page.

Common questions about the Terms & Conditions

Answers to the most frequently asked questions

In general, multiple bonuses cannot be used at the same time. However, cashback and certain automatic bonuses may be available concurrently. Specific details are listed on each offer's page.

1–24 hours for standard members. As little as 15 minutes for VIP members. First-time withdrawals may take slightly longer due to KYC verification.

Accounts are only suspended if there is evidence of a terms violation or fraudulent activity. Regular users have no reason to have their account closed. If any issue arises, our support team will first attempt to resolve it directly.

An SMS will be sent to your registered mobile number, and an email will be sent if one is on file. You will also see a notification upon logging into the platform. Please keep your mobile number up to date at all times.

If a match is cancelled, all bets on that match will be voided and the full stake returned to your account. Refunds are typically processed within 24 hours.
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